Free shipping in Canada and America
Privacy Policy
Who we are
Our website address is: https://bendocraft.com a trade mark used by Bendotech LTD
We are delighted that you are interested in BendoCraft Data protection is of particular importance for the management of BendoCraft
The use of the BendoCraft Internet pages is possible without any indication of personal data; However, if a data subject wishes to use special enterprise services via our website, the processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for this processing, we generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject must always comply with the General Data Protection Regulation (GDPR) and the country-specific data protection provisions. regulations applicable to the company name. By means of this data protection declaration, BendoCraft wishes to inform the general public about the nature, scope and purpose of the personal data that we collect, use and process. In addition, data subjects are informed by means of this data protection declaration of the rights to which they are entitled. As data controller, BendoCraft has implemented numerous technical and organizational measures to ensure the most complete protection possible of the personal data processed via this website. However, since data transmissions over the Internet may in principle have security gaps, absolute protection may not be guaranteed. For this reason, each data subject is free to transfer personal data to us by other means, e.g. by telephone.
1. Definitions
BendoCraft’s data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be readable and understandable for the general public, as well as for our customers and business partners. To do this, we would first like to explain the terminology used. In this data protection declaration, we use, among others, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more specific factors. to physical, physiological, physical and physical factors. genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
The data subject is any identified or identifiable natural person, whose personal data is processed by the controller.
c) Processing
Processing is any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collecting, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, etc. disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences. , interests, reliability, behavior, location or movements.
f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a data subject without the use of additional information, provided that this additional information is stored separately and that they are subject to technical and organizational measures capable of guaranteeing: that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or data controller
The data controller item is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria governing his appointment may be defined in Union or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
The recipient is a natural or legal person, public authority, agency or other body to which the personal data is disclosed, whether or not it is a third party. However, public authorities likely to receive personal data in the context of a particular investigation in accordance with Union or Member State law are not considered to be recipients; the processing of these data by these public authorities must comply with the data protection rules applicable according to the purposes of the processing.
j) Third party
A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, controller and persons who, under the direct authority of the controller or the controller, are authorized to process personal data.
k) Consent
The consent of the data subject is a freely given, specific, informed and unambiguous indication of his wishes, by which he expresses, by a statement or by a clear affirmative action, the acceptance of the processing of personal data. concerning her.
2. Name and address of controller
For the purposes of the General Data Protection Regulation (GDPR), other applicable data protection laws applicable in the member states of the European Union and other data protection provisions are:
3. Cookies
The BendoCraft web pages use cookies. Cookies are text files stored on a computer via an Internet browser. Many websites and servers use cookies. Many cookies contain what is called a cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited websites and servers to differentiate the individual browser of the subject of the data from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified using the unique cookie ID. Through the use of cookies, BendoCraft can provide BendoCraft users with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers of BendoCraft can be optimized with the user in mind. Cookies allow us, as mentioned above, to recognize BendoCraft users who use cookies, e.g. Access data does not have to be entered each time the website is accessed, as these are taken over by the website and the cookie is therefore stored on the user’s computer system. Another example is a shopping cart cookie in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie. The data subject can prevent the setting of cookies on our website at any time by means of a corresponding setting of the Internet browser used, and can therefore permanently refuse the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software. This is possible in all popular internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.
4. Collection of general data and information
The BendoCraft website collects a series of general data and information when a data subject or an automated system calls up the website. This general data and information is stored in server log files. collected can be
(1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system arrives at our website (referred to as “referrers”), (4) sub-websites, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attack on our computer systems. When using this general data and information, BendoCraft does not draw any conclusions about the data subject. On the contrary, this information is necessary to (1) correctly deliver the content of our website, (2) optimize the content of our website as well as its advertising, (3) ensure the long-term viability of our information technology systems. information and technology of our websites, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyberattack. Therefore, BendoCraft statistically analyzes anonymously collected data and information with the aim of increasing our company’s data protection and data security and ensuring an optimal level of protection for the personal data we process. Anonymous server log file data is stored separately from any personal data provided by a data subject.
5. Registration on our website
The data subject has the option of registering on the website of the controller with the indication of personal data. Which personal data is transmitted to the controller is determined by the respective input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for his own purposes. The controller may request the transfer to one or more processors (e.g. a parcel service) which also uses personal data for internal purposes attributable to the controller. By registering on the controller’s website, the IP address, assigned by the Internet service provider (ISP) and used by the data subject, is also stored. The date and time of the recording are also stored. The storage of this data takes place while this is the only way to prevent the misuse of our services and, if necessary, to allow the investigation of committed offenses. As far as possible, the storage of this data is necessary to secure the controller. This data is not passed on to third parties, unless there is a legal obligation to pass it on or if the transfer serves criminal proceedings. The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the content or services of the data subject which can only be offered to registered users due to the nature of the problem in question. Registered persons are free to modify the personal data specified during registration at any time or to delete them completely from the data store of the controller. The controller must, at any time, provide each data subject with information about the personal data stored about him or her upon request. Furthermore, the data controller corrects or deletes personal data at the request or indication of the data subject, insofar as there are no legal storage obligations. All employees of the controller are available to the data subject in this respect as contact persons.
6. Subscription to our newsletters
On the BendoCraft website users have the option of subscribing to our company’s newsletter. The input mask used for this purpose determines which personal data is transmitted, as well as when the newsletter is ordered from the controller. BendoCraft regularly informs its customers and business partners by means of a newsletter about offers from BendoCraft The BendoCraft newsletter can only be received by the data subject if (1) the data subject has an e-mail address valid e-mail and (2) that the person concerned has registered for the sending of the newsletter. A confirmation e-mail will be sent for the first time to the e-mail address registered by a data subject for the newsletter dispatch, for legal reasons, according to the double opt-in procedure. This confirmation email serves to prove that the owner of the email address as the data subject is authorized to receive the newsletter. During of the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of registration, as well as the date and time of the record. The collection of this data is necessary for the subsequent understanding of (a possible) misuse of the e-mail address of a data subject, and therefore serves the purpose of the legal protection of the controller. The personal data collected as part of a subscription to the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter can be informed by e-mail, insofar as this is necessary for the operation of the newsletter service or for a registration in question, as could be the case in the event of a change in the offer. newsletter, or in the event of a change in technical circumstances. The personal data collected by the newsletter service will under no circumstances be passed on to third parties. The subscription to our newsletter can be terminated at any time by the data subject. The consent to the storage of personal data given by the data subject for sending the newsletter can be revoked at any time. For the purpose of revoking consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the BendoCraft website or to communicate this to BendoCraft in a different way.
7. Newsletter tracking
The BendoCraft newsletter contains tracking pixels. A tracking pixel is a miniature graphic embedded in such emails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, BendoCraft can see if and when an email was opened by a data subject and which links were called up by the data subjects. These personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the data controller in order to optimize the sending of the newsletter and to adapt the content of future newsletters even better. information in the interests of the data subject. This personal data will not be passed on to third parties. Data subjects have the right to revoke the separate declaration of consent issued by means of the double participation procedure at any time. After a revocation, this personal data will be deleted by the controller. BendoCraft automatically considers a withdrawal from the receipt of the newsletter as a revocation.
8. Possibility of contact via the website
The BendoCraft website contains information that allows quick electronic contact with our company, as well as direct communication with us, which also includes a general electronic mail address (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data voluntarily transmitted by a data subject to the data controller is stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
9. Routine erasure and blocking of personal data
The data controller shall only process and store the personal data of the data subject for the period necessary to achieve the purpose of storage, or insofar as the European legislator or other legislators so require. authorize in laws or regulations to which the controller is subject. To. If the purpose of storage is not applicable or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with legal requirements.
10. Rights of the data subject
a) Right of confirmation
Each data subject has the right granted by the European legislator to obtain from the controller confirmation of the processing of personal data concerning him. If a data subject wishes to avail himself of this right to confirmation, he or she may contact any employee of the controller at any time.
b) Right of access Each data subject has the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time, together with a copy of this information. In addition, European directives and regulations grant the data subject access to the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients located in third countries or international organisations; where possible, the envisaged period for which the personal data will be stored or, if not possible, the criteria used to determine that period; the existence of a right to request from the controller rectification or erasure of personal data or restriction of processing of personal data relating to the data subject, or to object to such processing; the existence of the right to lodge a complaint with a supervisory authority; where the personal data is not collected from the data subject, any available information as to its source; the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the importance and the envisaged consequences of such processing for the data subject. In addition, the data subject has the right to obtain information about the transfer of personal data to a third country or an international organization. In this case, the data subject has the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact one of the employees of the controller.
c) Right of rectification
Each data subject has the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him. Taking into account the purposes of the processing, the data subject has the right to supplement personal data, including by providing an additional declaration. If a data subject wishes to exercise this right to rectification, he or she may at any time contact any employee of the controller.
d) Right to erasure (right to be forgotten)
Each data subject has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without delay, and the controller has the obligation to erase the personal data without undue delay. if one of the following grounds applies, as long as the processing is not necessary: The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed. The data subject withdraws consent on which the processing is based pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and in the absence any other legal ground for the processing. The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR. The personal data has been unlawfully processed. The personal data must be erased to comply with a legal obligation of Union or Member State law to which the controller is subject. The personal data was collected in the context of the offer of information society services referred to in Article 8(1) of the GDPR. If one of the aforementioned reasons applies and a data subject wishes to request the erasure of personal data stored by BendoCraft, he or she may, at any time, contact any employee of the controller. A BendoCraft employee must immediately ensure that the erasure request is complied with immediately. Where the controller has made personal data public and is required pursuant to Article 17(1) to erase them, taking into account the available technology and the cost of implementation, he shall take reasonable measures, including technical measures, to inform the controllers processing the personal data that the data subject has requested erase on their part any link with this data, their copy or their reproduction, insofar as their processing is not necessary. A BendoCraft employee will arrange the necessary measures in individual cases.
e) Right to restriction of processing
Each per data subject has the right granted by the European legislator to obtain from the controller restriction of processing in one of the following cases: The accuracy of the personal data is contested by the data subject, for a period enabling the controller processing to verify the accuracy of the personal data. The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims. The data subject has objected to the processing pursuant to Article 21(1) of the GDPR pending verification whether the legitimate grounds of the controller override those of the data subject. If one of the aforementioned conditions is met and a data subject wishes to request the restriction of the processing of personal data stored by BendoCraft, he or she may at any time contact any employee of the controller. The BendoCraft employee will arrange the restriction of processing.
f) Right to data portability
Each data subject has the right granted by the European legislator to receive the personal data relating to him or her, which have been provided to a controller, in a structured, commonly used and machine-readable format. He has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on the consent referred to in article 6, paragraph 1, item a). the GDPR or Article 9(2)(a) GDPR or a contract concluded pursuant to Article 6(1)(b) GDPR, and the processing is carried out by automated means, the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, in exercising their right to data portability under Article 20(1) of the GDPR, the data subject has the right to transmit personal data directly from a controller to another, when technically feasible or not. violate the rights and freedoms of others. In order to assert the right to data portability, the data subject may at any time contact any employee of BendoCraft
g) Right of objection
Each data subject has the right granted by the European legislator to object, at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him, which is based on points e) or f). ) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions. BendoCraft will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing, which override the interests, rights and freedoms of the data subject, or for the establishment, l exercise or defense of rights. complaints. If BendoCraft processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for marketing purposes. This applies to profiling insofar as it is related to such direct marketing. If the data subject objects to BendoCraft processing for direct marketing purposes, BendoCraft will no longer process the personal data for these purposes. In addition, the data subject has the right, for reasons relating to his particular situation, to object to the processing of personal data concerning him by BendoCraft for scientific or historical research purposes, or for statistical purposes under of Article 89. (1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. To exercise their right to object, the data subject may contact any employee of BendoCraft In addition, the data subject is free, in the context of the use of BendoCraft’s services and notwithstanding Directive 2002/58 / EC, to use of its right to object by automated means using technical specifications.
h) Automated individual decision-making, including profiling
Each data subject has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects. that affects him or her in a significant way, insofar as the decision (1) is not necessary for entering into or the performance of a contract between the data subject and a data controller, or (2) is not not authorized by Union or Member State law to which the controller is subject and which also lays down appropriate measures to protect the rights and freedoms and legitimate interests of the data subject, or (3) n is not based on the express consent of the data subject. If the decision (1) is necessary to enter into or perform a contract between the data subject and the data controller, or (2) if it is based on the data subject’s explicit consent, BendoCraft implements appropriate measures to: protect the rights and freedoms and legitimate interests of the data subject, at least the right to request the controller to carry out human intervention, to express his or her point of view and to contest the decision. If the data subject wishes to exercise the rights relating to automated individual decision-making, he or she may at any time contact any employee of BendoCraft
i) Right to withdraw data protection consent
The European legislator has granted each data subject the right to withdraw consent to the processing of their personal data at any time. If the data subject wishes to exercise the right to withdraw their consent, they may at any time contact any employee of BendoCraft
11. Legal basis for processing
Art. 6 (1) lit. a GDPR serves as the legal basis for processing for which we obtain consent for a specific purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case for example when processing operations are necessary for the supply of goods or the supply of any other service, the processing is: on the basis of Art. 6 para. 1 lit. b GDPR. The same applies to the processing necessary to carry out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is BendoCraft subject to a legal obligation whereby the processing of personal data is required, e.g. for the fulfillment of tax obligations, the processing is based on Art. 6 (1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 (1) lit. d GDPR. Finally, the processing operations could be based on Art. 6 (1) lit. f GDPR. This legal basis is used for processing operations which are not covered by one of the aforementioned legal grounds, if the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, unless these interests are overridden. by these. or the fundamental rights and freedoms of the data subject which require the protection of personal data. Such processing is particularly authorized because it has been specifically mentioned by the European legislator. He considered that a legitimate interest could be taken into account if the data subject is a customer of the controller (recital 47, sentence 2 of the GDPR).
12. The legitimate interests pursued by the controller or by a third party
If the processing of personal data is based on Art. 6 para. 1 lit. f GDPR, our legitimate interest is to conduct our business in favor of the well-being of all our employees and our shareholders.
13. Period during which personal data will be stored
The criteria used to determine the period of storage of personal data is the respective statutory retention period. Once this period has expired, the corresponding data is routinely deleted, insofar as it is no longer necessary for the fulfillment of the contract or the conclusion of a contract.
14. Provision of personal data as a legal or contractual requirement;
Requirement necessary to conclude a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide this data We point out that the provision of personal data is partly required by law (eg tax regulations) or may also t result from contractual provisions (e.g. information about the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must then be processed by us. The data subject is, for example, obliged to provide us with personal data when BendoCraft signs a contract with them. The non-provision of personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee informs the data subject whether the provision of personal data is required by law or by contract or whether it is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-communication of the Data.